EXCHANGE & REFUNDS
Exchange/Refunds are only allowed if you have received an incorrect/defective item, or item purchased is out of stock. If there is reasonable ground that the incorrect/defective item is not caused by us, we may not exchange or provide a refund.
All Exchange or Refunds will be in a form of a store credit. Customer can use the store credit for their next purchase at our site. Only a one-time return of store credits is allowed.
SALE ITEMS AND PROMOTIONS
Sale/discounted items and items purchased during promotional period (using festive season discount codes/flash sale discount codes) are strictly not valid for exchanges or returns.
Any promotional codes in which the terms have been stated that exchanges and returns are not allowed, are strictly not valid for exchanges or returns.
